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Duty Manager - OPEN TO RELOCATION - $65k + super | Melbourne_Australia


Calling all Hotel Managers looking for a tree change and open to relocation. 5* Hotel, new launch, opportunity to grow. $65k+super+career progression!

About the opportunity 

We're on the look out for a passionate, career driven leader looking for their next move with a 5* hotel group.

Our client falls into the up-scale and luxury market, and has a growing portfolio of trusted hotel brands.
This will be Canberra’s newest 5-star hotel and is set to open its doors in 2019. The Hotel boasts 199 hotel rooms, two food & beverage outlets and conference and events facilities. 5* guest amenities include a pool, health spa, room service, business centre and more. 

As a Duty Manager, you will work closely with guests to greet, converse, and assist with inquiries, especially with VIP &  long-stay Guests, and others are in. A Duty Manager is responsible for managing the first impressions of our Guests and we will be looking for the following:
  • Occupy the hotel lobby and other public areas, particularly at busy times
  • Engage Guests in conversation and provide general assistance
  • Manage, record, and resolve promptly all Guest complaints
  • Meet and greet VIP Guests and major corporate clients upon arrival
  • Understand all credit procedures and ensure they are applied
  • Stay current with all hotel products, services, policies, and emergency procedures
  • Handle, record and follow through with management issues or emergencies that arise
  • Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.

What's in it for you?
  • Competitive salary $65k + super
  • Huge discount of 60% on accommodation across the group
  • 25% of F&B across the group
  • Friends and family discount of 25%
  • Uniforms provided
  • Align with a premium hotel group that will give you endless opportunity to grow
  • Be part of the venue launch - priceless and valuable experience!
 
How to Apply

Attach CV and click APPLY.

*Applicants with permanent residency will only be considered for this role

JOB REFERENCE #288617

Category: Hotel

Location: Melbourne_Australia

Work Type: Full-Time

Apply now
Duty Manager - OPEN TO RELOCATION - $65k + super | Melbourne_Australia

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