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04-09-2017

FOH Supervisor - CBD - Day time only!

Category: Cafe Management

Location: Melbourne

Work Type: Permanent / Full Time

  • CBD location
  • Great renumeration package
  • Cool atmosphere

We are searching for a highly motivated individual to play a pivotal role in a company, and become the face of the business.

The Cafe Manager will be responsible for the daily front of house operations and display a 'above and beyond' attitude in their customer service standards. They are responsible for ensuring that all systems and processes are adhered to.

General Responsibilities:

  • Day-to-day operation of the cafe
  • Assisting in recruiting, training, rostering and leading the FOH team
  • Ensuring exceptional customer service and increase the number of returning customers
  • Driving sales
  • Selling experiences to customers

We are looking for:
  • An self motivated individual who strives for exceptional customer service standards
  • An individual that pays great attention to detail and is highly organised
  • Has a solid coffee knowledge, and follows local food trends
  • Has experience managing teams of 10+ staff in a similar environment - cafe or restaurant
  • A problem solver who remains cool, calm, and composed
  • A sharp, presentable, hands on Manager
* Only permanent residents will be considered for this role

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