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Guest Relations Supervisor | Sydney_Australia

  • Guest Services / Hosting
  • Front desk hosting and guiding guests through the restaurant
  • Reservations, customer feedback, marketing

Demonstrate your strong skills in guest communication and ambassadorship in Guest services, remaining an integral part of the restaurant team

If you are looking for a position in hospitality where customer service and office environment meet, this job is for you.

Offering genuine growth and opportunities, you get the best of both worlds talking to guests, and being a strong ambassador of a premium restaurant located at Sydney CBD. If you are a confident communicator with an organised mind this role was made for you! 

You will be an integral part of the Guest Relations Support team, reporting directly to the Guest Services Manager. 

The ideal candidate: 
  • Strong time management ability with bookings
  • CRM database exposure in a restaurant environment and/or Restaurant management experience 
  • RSA (or willing to obtain)
  • Ability to manage high volume of bookings
What you will do:
  • Meet, greet, and seat an array of guests from private functions, dinners, conferences, and events. 
  • Assist the marketing team with a collaborative approach to growth
  • Liaise with local businesses, travel agents, hotels, personal assistants and more and deliver tailored packages over the phone, email, and online bookings. 
  • Assist with specific requests for private function decorations and menus and know exactly where to send suppliers upon arrival. 
  • Demonstrate strong brand image and ambassador skills with your product knowledge. 
  • Respond to customer queries, feedback, and compliments in a timely manner, with the ability to assist your team and delegate tasks. 
  • Promote and deliver loyalty program specifications. 
What’s in it for you?
  • Great work environment
  • Career progression opportunity 
  • $65 to 75k + Super
  • Beautiful venue with prime location at Sydney CBD
With tailored development and growth opportunities this is a role to apply quickly as it will not last open for long.

Please contact Giovana at giovanam@hospoworld.com.au for any queries.


JOB REFERENCE #3443230

Category: Food & Beverage Management

Location: Sydney_Australia

Work Type: Full-Time

Per hour Salary Package: Annual Salary Package: 75000

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Guest Relations Supervisor | Sydney_Australia

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