Step into leadership with an international client offering strong salaries and exceptional career growth opportunities

About this role:

We’re partnering with a well-established, fast-paced business that delivers exceptional service across customer, events, and day-to-day operations. With a hands-on leadership team, grounded values, and a supportive internal culture, this is a great opportunity for motivated leaders to step into meaningful, people-first roles.

Now Hiring – Several management roles available
($78- 90K + Super):

You’ll lead a passionate customer service team and oversee smooth, professional front-line operations. This is a perfect fit for someone who’s confident running a reception-style environment and thrives on uplifting their team.

Your Day-to-Day:

• Lead and support customer-facing teams across multiple departments
• Oversee daily service operations and manage guest queries
• Coordinate and support event planning and delivery
• Recruit, train, and develop staff with a positive, grounded leadership style
• Manage rosters, budgets, supplier relationships, and compliance
• Act as second-in-charge (2IC) to the General Manager
• Stay hands-on and actively support the team during peak periods
• Work a rotating 7-day roster including mornings and evenings

This senior role oversees multiple departments—from reception and housekeeping to events and F&B. You’ll be the go-to person when things need to move quickly and smoothly, acting as 2IC to the GM.

What You'll Bring:

• Leadership experience in service-driven industries (hospitality, events, tourism, etc.)
• Clear and confident communication with a down-to-earth approach
• Operational confidence including budgeting, rostering, and performance management
• Ability to stay calm and focused under pressure
• Experience using scheduling or property systems (Opera a bonus)

Why You’ll Love It:

• $78K–$90K base salaries + superannuation
• Uniform provided (FOM)
• Discounts and perks across lifestyle and entertainment
• Room for career progression with a national business
• Onboarding support and cross-training before peak season
• Positive, fast-paced team culture where you’ll make a real impact

Sound like you?
We’re looking for strong, grounded leaders ready to jump in and lead by example.
Apply now or contact Carmel at carmelr@hospoworld.net.au for a confidential chat.

JOB REFERENCE #3932696