We're looking for a hands-on leader who wants to grow with a fast-scaling food and beverage business. This is more than a standard store manager position — you will own the flagship location, build systems, develop teams, and play a key role in rolling out future sites. Your work will directly shape the culture, operations, and success of each new location as the business expands.
Role Purpose & Growth Trajectory
This role is designed for someone ambitious who wants to progress into multi-site management and operational leadership. You will:
- Lead and manage the flagship store
- Hire, train, and coach your team to deliver high standards across service, product, and operations
- Build and refine operational systems (SOPs) that will be replicated across future locations
- Contribute to new site rollouts, embedding culture and operational excellence from day one
On the Floor
- Operate specialty coffee equipment to an elite standard — extraction, milk technique, and presentation
- Execute and protect production SOPs with zero compromise
- Manage opening and closing procedures, daily operations, and front-of-house standards
- Hire, train, and coach your team across service, product, and operational pillars
- Develop your team to ensure consistent performance and a strong workplace culture
- Hold the team accountable to systems and standards, not just atmosphere or "vibe"
- Manage inventory, supplier relationships, and store-level cost control
- Contribute to the development of scalable operational frameworks for new sites
- Monitor performance metrics, identify improvement opportunities, and ensure reporting is accurate
- 1-2 years' hands-on experience in a senior barista, assistant manager, or similar hospitality leadership role
- Proven specialty coffee expertise and understanding of food production standards
- Comfortable working hands-on across service, production, and operations
- Strong coaching, mentoring, and team development skills
- Systems-driven mindset with ability to document processes and implement improvements
- Alignment with a mission of promoting healthy, sustainable habits
- Reliable early-morning availability, Monday-Saturday
- Base Salary: $80,000 per annum + Super
- Performance-based bonus tied to clearly defined sales and operational KPIs
- Roster autonomy, including some Saturdays and occasional public holidays
- Travel allowance considered for the right candidate
- Clear career progression into multi-site and operational leadership
APPLY NOW
Make your next career move count! Contact Sam for a confidential discussion or send your resume to samc@hospoworld.net.au
Applications are only open to candidates currently in Australia with full working rights. Sponsorships are not available.