We are partnering with an ambitious and rapidly expanding restaurant brand entering its next phase of growth. With a clear vision to scale to 50 restaurants by 2030, the business is seeking a commercially minded Chief Growth Officer to join the executive leadership team and lead the brand's customer growth strategy.
Working closely with the Founders and executive team, the Chief Growth Officer will build the commercial engine that supports the next stage of expansion, responsible for driving sustainable revenue growth across the network through strategic marketing, customer acquisition and retention, digital transformation, brand development, and operational marketing excellence.
Success in this role will be measured by both commercial outcomes and the ability to build scalable systems, frameworks and capabilities that support the entire portfolio.
This is a very visible, onsite, executive role that requires an experienced leader to be in the detail every working day with restaurant teams, leaders, and stakeholders.
Key Responsibilities
- Commercial Growth
- Marketing & Brand Leadership
- CRM & Customer Loyalty
- Digital & Content Strategy
- Restaurant Marketing Excellence
- Customer Experience
- Executive Leadership
The Candidate
- A minimum of 2 years’ experience at a Marketing Manager, Group Marketing Manager or Director of Marketing is required
- Previous marketing experience in hospitality is important, within Restaurants/Brands is desirable
- Results mindset leader who is data-driven while maintaining a strong customer eye for detail
- Strategic yet highly execution focused - this is a very present role that is about being onsite, requiring an end to end approach
- Collaborative across Operations, Finance and Executive teams
- Innovative, curious and constantly seeking new growth opportunities
- Passionate about hospitality, food and customer experience
The Benefits
- $160,000-180,000 plus superannuation
- A mix of office and restaurant based locations
- Partner with Founders who are connected with their people and progressive in their actions
- A genuine opportunity to drive a small to medium sized group to the next level
- Develop and implement a scalable customer growth strategy capable of supporting expansion
- The chance to optimise customer acquisition and retention through digital channels and data-led decision making
- An ownership that make quicker decisions than most other competitors
How to Apply
Attach an updated CV and click apply to be considered for this role