This established Eastern Suburbs favourite serves incredibly fresh, beautifully presented food that goes far beyond the standard café menu. Add a serious specialty-coffee program, coffee brewed onsite and a loyal local following, and you have a venue that operates much more like a polished restaurant than a traditional café.
Now, the business is looking for an exceptional Venue or General Manager to lead it into its next chapter.
This isn’t a role for someone who simply keeps things ticking over. We need a genuine go-getter with energy, confidence, commercial intelligence and “eyes in the back of their head.”
Someone who can run the floor, lead the people and own the numbers.
You ARE customer service.
The Opportunity
You’ll join an already successful venue before helping the business prepare for a major expansion next year. The new site will be significantly larger, with a bigger team, broader operation and far more leadership responsibility.
This is a genuine chance to come in now, learn the business properly and position yourself as a key leader in everything that comes next.
The role is approximately 70% customer experience, people leadership and floor presence, with 30% focused on the technical and commercial side of the operation.
Both sides are essential.
You’ll take full ownership of:
- P&L performance and commercial results
- Rostering, labour forecasting and wage control
- Budgets, sales, productivity and cost management
- Recruitment, onboarding and team development
- Stock, wastage and operational efficiencies
- Service standards and the complete guest experience
- Understanding coffee quality, workflow and consistency
- Daily operations, compliance and venue presentation
Who are we looking for?
This could suit:
- A polished Restaurant Manager with strong commercial capability
- A proven Venue Manager from a premium café or high-volume restaurant
- An exceptional Assistant General Manager ready to step up and own an operation
- An experienced General Manager who still loves customers, service and leading from the floor
You’ll be the manager who notices a guest waiting, a coffee falling behind, a section under pressure and a labour issue developing - all at the same time.
You won’t get stuck behind a laptop while the floor struggles, but you also won’t avoid the numbers. You can move confidently between service leadership, people management and commercial performance.
Why this one is special
- Beautiful Eastern Suburbs location
- Restaurant-quality food made with freshness and care
- Established specialty-coffee offering brewed onsite
- Premium service without the stiffness or ego
- A genuinely lovely owner who deeply cares about his people
- Hardworking, committed and welcoming team
- Real trust and autonomy
- Major expansion planned for next year
- Opportunity to lead a significantly bigger venue and team
- Genuine long-term progression within a growing business